FAQs

If your payment isn't going through, it could be due to several reasons. First, double-check that all your payment details are entered correctly, including your card number, expiration date, and CVV code. Ensure that your payment method has sufficient funds or credit available. If you're using a credit or debit card, confirm that your bank hasn’t placed any restrictions on international or online transactions. Lastly, try a different payment method if possible, or contact your bank to ensure the transaction isn’t being blocked.

Once your refund request is approved, it typically takes 5-10 business days for the funds to be credited back to your account. The exact time frame may vary depending on your payment method and bank. We will notify you via email once the refund has been processed. If you haven’t received your refund after the specified period, please contact your bank or payment provider for more details.

At this time, our system only allows one promo code per purchase. If you have multiple promo codes, you’ll need to choose the one that provides the greatest discount for your order. Keep an eye out for future promotions where you might be able to apply additional discounts or benefits.